Today’s orthodontic offices are bigger and busier than ever! With multiple doctor practices across several locations, how do you keep everyone on the same page? Here are some simple ways to make sure everyone is in the loop.
Weekly Emails
If your team is spread out, it is a good idea to put together a weekly email that covers upcoming events, special announcements, procedural reminders, and other notifications that are important for everyone to know. Team members should have their own practice email address and should be trained to check their email at the beginning of the workday and again before leaving.
Group Texts
Texting apps like Group Me can help you get information out to your busy team instantly – via their smartphones. Group texts are great for last-minute reminders, after-hours announcements like inclement weather closings or delays, and even special encouragement after a very busy day. Use them for one way communication to keep the notifications to a minimum.
Private Facebook Groups
Create a private Facebook group for your team to share pictures, ideas, announcements and even live videos! Your team is likely VERY well versed in Facebook as a social media platform and you will be amazed at how quickly they grab onto this communication tool. While email and group texts are good for top-down communication, your private Facebook Group allows everyone to participate in the conversation.
Walkie Talkie Apps
Smartphone apps like Marco Polo and Voxer are great when you don’t see every team member every day, but want to keep them engaged. Leave a short video message for your whole team or special shout outs to individual team members. These messages can establish that personal connection that is often missing from written messages like text and email.
I specialize in helping practices find better ways to enhance team communication and keeping everyone in the loop, and can easily assist with the seamless integration of any of these applications for your team. Let’s talk!
Email me at al*****@*********************ng.com or give me a call at 757-817-2213.
